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Use this area to learn about the different parts of the RightAnswers knowledgebase.

Different interfaces of the knowledgebase

The RightAnswers Knowledgebase has several parts. Select a component below to see a preview of what the UI looks like.

Self-Service
Agent Portal
Salesforce iFrame
Solution Manager

Self-Service site

The Self-Service portal is the customer-facing site where our customers can get self-help or assisted-help.

Agent Portal

The Self-Service portal is the customer-facing site where our customers can get self-help or assisted-help.

Salesforce iFrame

The Self-Service portal is the customer-facing site where our customers can get self-help or assisted-help.

Solution Manager

The Self-Service portal is the customer-facing site where our customers can get self-help or assisted-help.

Upcoming release: Yokoi Asia December 2020

In this release, we are onboarding our Singapore and Malaysia colleagues and customers!

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